Privacy Policy

1. Who We Are

El DiDi Group operates this website. When you submit a contact or quote request form, we collect personal data you provide in order to respond to your enquiry. This policy explains what we collect, how we use it, and your rights.

2. What Data We Collect

Through our Contact and Request a Quote forms, we may collect:

• Full name
• Email address
• Phone number
• Company or subject details
• Message content

3. How We Use Your Data

We use the information you submit solely to:

• Respond to your enquiry or quote request
• Follow up on your message if needed
• Improve our services based on feedback

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Retention

We retain your submitted data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once no longer needed, data is securely deleted.

5. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All form submissions are transmitted over HTTPS.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

7. Cookies

This website may use essential cookies to ensure basic functionality. No tracking or advertising cookies are used without your consent.

8. Third-Party Services

We use Google Maps embeds on our contact page. Google may collect data through these embeds subject to Google's Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date at the top.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via our Contact Page.